case study

ACC Aviation

As ACC Aviation expanded and diversified, its brand no longer reflected the scale and ambition of the business. Following a competitive agency selection process, Pad was appointed to evolve the brand and digital presence – creating a more premium, modern and authoritative identity that would support future growth.

What our client said...

They consistently went above and beyond, challenging our thinking when needed, providing valuable guidance, and bringing a level of care and dedication that made them feel like an extension of our own team. The concepts were thoughtful, distinctive, and closely aligned with the original brief, while also helping us articulate our growth and evolution in ways we hadn't fully considered ourselves.
Read full testimonial

Melissa Benavides SVPHead of Group Marketing, ACC Aviation

About ACC Aviation

ACC Aviation is a global aviation services business providing aircraft charter, ACMI leasing and consulting services to clients around the world. Over the years, the business had expanded significantly, growing both its capabilities and international presence. While the organisation had evolved, its brand and digital presence had remained largely unchanged, creating a growing disconnect between how the business saw itself internally and how it was perceived externally.

The Challenge

Like many successful businesses, ACC Aviation had evolved considerably over time.

Its services had expanded, its reputation had strengthened and its ambitions had become increasingly global. However, the existing brand no longer fully reflected the breadth of its offering or the position it occupied within the market.

This challenge was particularly apparent in digital environments and at industry exhibitions, where ACC found it increasingly difficult to stand out. Like many aviation businesses, competitors relied heavily on similar visual identities, colour palettes and industry imagery, creating a crowded and often indistinguishable marketplace.

The challenge was not simply to modernise the brand, but to create a more distinctive identity that better communicated ACC Aviation’s expertise, credibility and premium service offering while bringing greater consistency across its charter, ACMI and consulting divisions.

Our Approach

We began with a strategic discovery phase designed to build a deeper understanding of the business, its ambitions and its competitive landscape.

Alongside reviewing ACC’s existing brand and digital presence, we conducted a competitor analysis of leading aviation brands. The review revealed significant visual similarities across the sector and highlighted an opportunity for ACC to establish a more distinctive position.

Working closely with the marketing team, we explored how the business had evolved, where it wanted to go next and what truly differentiated it within the market. This process helped uncover a clear opportunity to position ACC Aviation as a premium, trusted and modern aviation partner, combining operational expertise with strategic insight and exceptional client service.

The Solution

With a clear strategic direction established, we developed a refreshed brand system designed to elevate ACC Aviation’s market presence while retaining the credibility and trust already associated with the business.

The refresh included a refined visual identity, updated colour palette, typography recommendations, photography direction, graphic elements, tone of voice guidance and a suite of application concepts spanning presentations, social media, marketing collateral and homepage direction for the new website.

Rather than simply modernising colours and typography, the focus was on creating a brand that better reflected the reality of the business. By moving away from sector clichés and aligning the brand with ACC Aviation’s expertise, professionalism and global reach, we created a stronger platform for future growth.

The result is a more confident, modern and strategically positioned brand that provides greater consistency across business divisions, supports ongoing digital transformation and more accurately reflects the organisation ACC Aviation has become.

Working with Pad was an outstanding experience from start to finish. From the very beginning, the team invested the time to thoroughly understand not only the brief itself, but who we had evolved into as a business and where we wanted to go next. That level of understanding became the foundation for a rebrand that felt authentic, strategic, and true to our identity.

Throughout the project, the team was exceptionally attentive, responsive, and committed to delivering the best possible outcome. They consistently went above and beyond, challenging our thinking when needed, providing valuable guidance, and bringing a level of care and dedication that made them feel like an extension of our own team.

The quality of the work exceeded our expectations. The concepts were thoughtful, distinctive, and closely aligned with the original brief, while also helping us articulate our growth and evolution in ways we hadn't fully considered ourselves. The final brand not only reflects who ACC Aviation is today, but positions us confidently for the future.

Pad has been a critical partner in helping us communicate our transformation to the market. We are incredibly proud of the outcome and would not hesitate to recommend them to any organisation looking for a strategic, creative, and highly collaborative branding partner.

Melissa Benavides SVPHead of Group Marketing, ACC Aviation